❓ Frequently Asked Questions

All your bijji
questions answered here

Deposits, withdrawals, security, live dealer games — find everything you want to know about bijji in one place.

Every day, many players come to bijji with questions about deposits, withdrawals, account security, and games. On this page, we have put together straightforward and honest answers to those questions. If the answers below do not resolve your question, our 24/7 live chat support team is always ready to help.

💸 Withdrawals

How to withdraw money

Yes, withdrawals at bijji are processed seven days a week, 24 hours a day. There are no extra delays at night or on Fridays and Saturdays. After you submit your request, the money normally reaches your mobile banking or bank account within 15 minutes to 2 hours. No additional fees apply.

The minimum withdrawal amount at bijji is ৳1,000 (one thousand taka). The same rule applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Make sure your account has a sufficient balance and that account verification is complete, and the process will be smooth and fast.

After submitting a withdrawal request at bijji, processing is usually completed within 15 minutes to 2 hours. Mobile banking (bKash, Nagad, Rocket, Upay) is generally the fastest. Bank transfers may take slightly longer but should be completed within 2 hours. Having a verified account makes the process even smoother.

Yes, winnings from bonuses can be withdrawn, but the wagering requirement must be met first. For bijji's welcome bonus, the condition is that you must wager 25 times the bonus amount. For example, if you receive a ৳1,500 bonus, you can withdraw the bonus winnings after placing a total of ৳37,500 in wagers. Once the condition is met, there is no restriction on withdrawing.

If a withdrawal request is cancelled for any reason, the balance will automatically be returned to your bijji account. This usually happens when the account number provided is incorrect or account verification is incomplete. Correct the information and apply again. If you are unable to do so, contact us via live chat.
🔒 Security

Stay safe

bijji uses SSL (Secure Socket Layer) encryption, which transmits all your information — from login credentials to payment details — in encrypted form. This means no third party can read your data. If you see "https" and a padlock icon in your browser's address bar, your connection is secure.

The only official bijji domain is bijji.lat. If a site's URL contains anything different (such as bijji.com, bijji-bd.net, or anything else), it is fake. Fake sites often use a similar design. Always access the site by typing bijji.lat directly, and do not click on any unfamiliar links.

A strong password should have at least 12 characters — a mix of uppercase and lowercase letters, numbers, and special symbols. Never use simple passwords like "123456" or your date of birth. Do not use your bijji account password on any other site — keep a separate password for each account.

No bijji employee or support agent will ever ask for your OTP, bKash PIN, Nagad PIN, or account password. If anyone demands this information, they are a scammer. Immediately contact the real bijji support via live chat and do not share this information with anyone.

Public Wi-Fi networks carry higher cyber risks. bijji's SSL encryption provides protection, but it is better to use mobile data or a private network when possible. If you must use public Wi-Fi, make sure the URL is correct (bijji.lat) and do not forget to log out after logging in.
🃏 Live Casino

Live dealer games

Teen Patti is a three-card game where players try to win with the highest-value hand. Andar Bahar is simpler — the dealer reveals one card and you have to guess whether the matching card will appear on the "Andar" (left) side or the "Bahar" (right) side. Both games are played in real time with a live dealer.

Roulette uses a spinning wheel with numbers from 0 to 36. You can place bets on a specific number, a range of numbers, a color (red or black), or odd/even. When the wheel spins, wherever the ball lands determines the result. Different types of bets have different payouts.

bijji offers live dealer tables with a variety of limits. There are low-limit tables for new players where you can start with small bets, and high-limit tables for experienced players. Once you enter the lobby, the minimum and maximum limits of each table are clearly displayed.

In Baccarat, you bet on which of two sides — Player or Banker — will score closer to 9 points. Each side receives two or three cards. In the point count, 10s and face cards have a value of zero, and Aces have a value of 1. If the total exceeds two digits, only the last digit counts.

Yes, bijji's live dealer games are fully mobile-friendly. Just open bijji.lat in your smartphone's browser to play directly at the live tables — no separate app download is needed. With a good internet connection, the experience is just as smooth as on a desktop.
💳 Deposits

How to deposit money

bijji itself does not charge any deposit fee. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may charge their own transaction fee. For bank transfers, your bank's own rules will apply. Once the deposit is confirmed on bijji's end, the full amount is added to your gaming balance.

In some cases, a balance may take a little time to appear due to network delays. Wait a few minutes and refresh the page. If it still hasn't arrived after 15 minutes, take a screenshot of your transaction (including the date, time, amount, and transaction ID) and contact us via live chat or at [email protected].

The minimum deposit amount at bijji is ৳300 (three hundred taka). This is the same across all payment methods — whether you use bKash, Nagad, Rocket, Upay, or bank transfer. It is also possible to receive the welcome bonus with a deposit of just ৳300.

bijji currently accepts deposits via five methods: four mobile banking services — bKash, Nagad, Rocket, and Upay — and direct bank transfer (including major Bangladeshi banks such as Dutch-Bangla, BRAC, and Islami Bank). The minimum deposit is ৳300 for all methods.

bijji offers a 150% bonus on your first deposit, up to a maximum of ৳20,000. That means if you deposit ৳1,000, you will get a ৳1,500 bonus and your total playing balance will be ৳2,500. A 25x wagering requirement must be met before using the bonus, which applies only to the bonus amount.
Need help?

Still have questions? We're ready

bijji's support team is available seven days a week, 24 hours a day in both Bengali and English. Reach us through any of the methods below.

Live Chat
24/7 instant support
Email Support

Log in to bijji and ask any question directly in live chat.