bijji Privacy Policy

1. Introduction & Scope

bijji ("we", "us", or "the platform") operates a safe and reliable online casino service for players in Bangladesh. This privacy policy explains what information is collected when you use bijji's website bijji.lat, how it is used, who it may be shared with, and what measures we take to protect your data.

This policy applies to all pages, services, features, and functionality of bijji.lat. By registering for or using our platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy may be updated from time to time. For any significant changes, we will notify you via the website or by email. Always check the "Last Updated" date at the top of this page.

2. What Information We Collect

bijji may collect various types of information, organized into the following categories:

2.1 Registration & Identity Information

This includes information you provide when creating an account:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• Residential address
• ID document details (for identity verification where applicable)

2.2 Financial Information

Information required to process transactions:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Activity & Gaming Information

Information related to your use of the platform:

• Game play history and betting records
• Login dates, times, and total session duration
• Bonus claim and usage records
• Customer support interaction history

2.4 Technical Information

Information collected automatically from your device and connection:

• IP address and device identifiers
• Browser type and operating system
• Cookies and similar tracking technologies
• Referral sources and page navigation data

3. Purpose of Data Use

bijji uses your information only for specific and legitimate purposes. We use your data to:

1. Provide services and manage accounts: Create and manage your account, process transactions, and ensure gaming services are delivered.
2. Verify identity and confirm age: Ensure that all users are 21 years of age or older and hold a verifiable identity.
3. Prevent fraud and maintain security: Detect suspicious activity, prevent unauthorized access, and maintain platform security.
4. Settle financial transactions: Process deposits and withdrawals, distribute bonuses, and maintain financial records.
5. Provide customer support: Respond to your questions, complaints, and support requests.
6. Ensure responsible gaming: Monitor gaming behavior and activate responsible gaming tools where needed.
7. Improve our services: Analyze and enhance our platform, game selection, and user experience.
8. Meet legal obligations: Comply with applicable laws and regulations and respond to lawful requests from authorities.

4. Data Sharing & Disclosure

bijji does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, information may be shared in the following specific circumstances:

4.1 Service Partners

Information may be shared as necessary with payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure providers, and game software suppliers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others). These partners may only use the information for the specific purpose for which it was shared.

4.2 Legal Requirements

Information may be disclosed in response to court orders, lawful requests from authorities, or requirements under applicable law. In such cases, bijji will only disclose the minimum information legally required.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities or industry partners to prevent fraud, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. You will be given advance notice in such cases.

5. Cookies & Tracking Technologies

bijji uses cookies and similar technologies to help improve your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for core platform functionality such as maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences (such as language selection) and provide a personalized experience.
• Analytics cookies: Used to analyze website usage and improve the quality of our services.

You can control or reject cookies by changing your browser settings. However, disabling certain cookies may prevent some platform features from working correctly.

6. Data Storage & Security

6.1 Retention Period

bijji retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations. Financial transaction records are generally kept for a minimum of five years. Certain records may be retained even after an account is closed.

6.2 Security Measures

To protect your data, bijji implements the following technical and organizational measures:

• SSL encryption — all data transmissions are encrypted
• Secure server infrastructure and regular security audits
• Access controls — only authorized staff may access sensitive data
• Two-factor authentication capability
• Regular system updates and vulnerability assessments
• Regular staff training on data protection

While we make every effort to protect your data, 100% security on the internet cannot be guaranteed. In the event of a data breach, we will notify you in a timely manner as required by applicable law.

7. Your Rights

As a bijji user, you have the following rights over your personal information:

1. Right of access: The right to know what information we hold about you and to receive a copy of it.
2. Right to rectification: The right to request correction of any errors or incomplete information in your data.
3. Right to erasure: The right to request deletion of your personal data in certain circumstances. However, some data may be required to be retained for legal or regulatory reasons.
4. Right to restrict processing: The right to request that the scope of processing of your data be limited in certain circumstances.
5. Right to data portability: The right to receive a copy of your data in a structured, machine-readable format.
6. Right to object: The right to object to the processing of your data for specific purposes.
7. Right to withdraw consent: Where data is being processed on the basis of your consent, the right to withdraw that consent at any time.

To exercise these rights or submit a request, email us at [email protected]. We will generally respond within a reasonable time after receiving your request.

8. International Data Transfers

bijji may use servers and service providers outside of Bangladesh. Where your data is transferred to another country, we will ensure that appropriate safeguards are in place. For international data transfers we use standard contractual clauses and technical protections.

9. Third-Party Links

bijji.lat may be connected to payment gateways or game providers. These third parties have their own privacy policies, and bijji is not responsible for their data collection and usage practices. We recommend reading the privacy policy of any external service before using it.

10. Protection of Children & Minors

bijji's services are intended solely for users aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately delete that account and all associated data. If you believe a minor has registered on our platform, please notify us at [email protected].

11. Responsible Gaming & Data Use

bijji may analyze your gaming behavior data to support responsible gaming. The aim is to identify potentially problematic gaming patterns and, where necessary, suggest supportive tools such as voluntary limit-setting. This data analysis is carried out in the interest of user protection, not for promotional purposes. To learn more about responsible gaming, visit our Responsible Gaming page.

12. Policy Changes

bijji reserves the right to update this privacy policy at any time. For significant changes, we will:

• Update the "Last Updated" date at the top of this page;
• Display a notice on the website;
• Notify registered users by email where applicable.

Continued use of the platform after a change takes effect will be considered acceptance of the updated policy. We therefore recommend visiting this page periodically.

13. Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 at bijji.lat
• Language: Support is available in both Bengali and English

We take all data protection requests seriously and will do our best to respond as quickly as possible. Ensuring your privacy and data security is our priority.